At ITelagen, we take pride in our ability to understand the needs of our clients and work with them to find the most comprehensive, cost-effective, IT support solutions to meet their needs. We believe the way to have successful long-term relationships with our clients is to provide highly valued services at flat-rate prices. It is our goal to exceed our customer’s expectations, which we routinely do. We believe that speaks highly of our entire staff, from our responsive account managers to our highly skilled technical staff.

Our customers include:

• Small Business without IT Department – Business users that don’t want to be concerned with designing, building or running an IT Infrastructure.
• Organizations with IT Departments – Organizations with IT Departments recognize the value in outsourcing basic IT support functionality. ITelagen® services complement and supplement existing in-house IT staff and services. By outsourcing basic desktop and server support to ITelagen®, our customers can scale more easily, allowing existing IT teams to focus on projects and infrastructure.

Below is a partial List of our more than 200 nationwide clients:

• Muir Medical Group IPA (www.johmuirhealth.com)
  Walnet Creek, CA
  
  Muir Medical Group IPA is an independent practice association representing over 500 physicians and other providers delivering care to approximately 76,000 commercial and Medicare Advantage health care service plan enrollees in Contra Costa County.
  
  "ITelagen’s unique ability to manage all aspects of the network and applications has made our implementation of EMR and EPM rollout much smoother and faster than originally planned."
  
  - Ute Burness, Chief Executive Officer
• Manhattan’s Physician Group (www.mpgcares.com)
  New York, NY
  
  

  Manhattan’s Physician Group is composed of close to 100 physicians and was founded to serve the neighborhoods of Manhattan with high quality “Family Friendly” medical services. Using the latest technology in Electronic Practive Management and Medical Records software, Manhattan’s Physician Group is a state of the art practice. Needing a better way to manage all of this infrastructure, ITelagen delivers Manhattan’s Physician Group with a fully outsourced IT help desk that keeps their systems up and running.
  
  “ITelagen came through in a pinch and has provided excellent project management and timeliness since. ITelagen is supporting over 500 PC’s from hardware to software as well as implementing new products and strategies all with minimal supervision – a life saver for us through the tumultuous transition period.”
  
  - Drew Nietert, IT Director

• Lenox Hill Community Medical Group (LHCMG)
  New York, NY
  
  

  The Lenox Hill Community Medical Group (LHCMG) offers a full menu of services in a spacious and modern center located at 215 East 95th Street. In addition to primary care and specialty services in medicine, surgery, orthopedics, urology, obstetrics/gynecology, and pediatrics, the center provides rehabilitation and physical therapy, laboratory testing, ultrasound, X-ray, mammography and bone density studies. Patients also have after-hours access to an on-site Urgent Care Center, open 365 days a year. All of the center's IT infrastructure is supported and maintained by ITelagen.

• WFD Ventures (www.wfdventures.com)
  New York, NY
  
  

  WFD Ventures LLC provides equity financing and industry expertise to medical device and healthcare technology companies. The principals of WFD have developed and commercialized dozens of technologies and seek partnerships with entrepreneurs, Doctors and scientists to improve medical outcomes and maximize the financial potentials of their innovations. Recognizing the expense of down-time for their analysts and tired of paying expensive hourly rates for help when they needed it, ITelagen now provides them with a flat-rate IT service to keep their entire staff up and running.

• Tasti-D-Lite (www.tastidlite.com)
  New York, NY
  
  

  Tasti-D-Lite, a New York success story, was created in 1987 and Lite now serves its delicious, all natural frozen dessert to thousands of customers each week. This cutting edge cyber-cafés offers it customers both free wireless and paid kiosk Internet access. All of thsi is possible through the ongoing remote support and management of the ITelagen flat-rate IT service.

• Sutton Carpet Ltd (www.suttoncarpetltd.com)
  Manhattan & Westchester New York
  
  "Before we had ITelagen, we were paying over $125 an hour when we had computer or network trouble. When our network or computer systems would fail and we were at the mercy of a local IT consultant that serviced our building. With ITelagen, our network and computers are always up and we no longer worry about tracking hours for IT service. My time is better spent running my business!”
  
  - Diane Martine, President, Sutton Carpet Ltd, New York