Our EHR Support Services

ITelagen® Bridges the Gap Between Cerner Powerchart® Ambulatory EHR and IT.

Our EHR specialists provide Levels 1 + 2 supplemental desktop support, direct to all staff members that utilize Cerner PowerChart® Ambulatory EHR. This added level of services ensures that all of your staff, not only the super users, gets immediate support when they need it most.

Unlimited Remote Support

Our ITVision® remote control technology revolutionizes the way we deliver EHR support to all of your staff members, with no limitations. When a staff member calls for assistance, our Cerner PowerChart® Ambulatory EHR specialists are able to take immediate control of their desktop to provide fast, easy and secure support service.

HIPAA Compliant/Certified Healthcare

ITelagen®’s EHR support services are operated as ISO 27002 and 27799 compliant, both of which are information security standards that ensure the security of your patient data.