Our IT Support Services

ITelagen® is your own IT Department with no payroll expense and no high-priced consultants running up the meter.

Our flat-rate services include unlimited onsite & remote technical support for all of your employees, proactive computer health monitoring, security monitoring, disaster recovery and backup of your data.

Flat-Rate Service Plans – Eliminates Hidden Service Costs
Traditionally, outsourced IT support has involved billing clients for service by the hour, resulting in high and inconsistent charges, leaving clients not knowing what they are paying for. Instead, ITelagen is an IT company that offers customers an all-inclusive, guaranteed, one-price service that provides an array of essential IT services on a flat rate monthly subscription. Our method eliminates the questionable pricing practices that many Information IT service companies impose on customers, while at the same time providing proactive, quality support when you need it with documented results.

Service for All Your Technology Needs
Our service plans cover all of your technology needs, from desktop computers, to network infrastructure, to deciding what equipment your business will require in the future. Whether or not you already have some technical expertise on staff or not, our service plans provide the expertise you don’t have and deliver dramatic reduction in your total cost of technology ownership.