ITelagen ® Support Resources & Tools

Instant Remote Access
Provides secure, on-demand remote access to your PC for support.

ITAgent®
ITAgent® uses the latest research in software artificial intelligence to automatically identify and solve computer support issues in a user-friendly way before they can occur.

If you have trouble installing ITAgent® on Windows 2003 SP2 or XP SP3, please install this Microsoft® hotfix and reboot before installing.

ITVision®
ITVision® enables our Techies to remotely manage any of your computers or servers securely and efficiently.

ASP NextGen® Hosting
FOR ASP NEXTGEN CLIENTS ONLY. Please download and install this package on every computer that needs access to NextGen®.

EHRAnywhere™

Hosting Change Requests