Recent Press Releases & Media

ITelagen Administers High Dose Of IT Support To Healthcare, Finance Industries

Posted on March 14, 2013 by Bruce Walker

VatalystHealthcare clinics, companies involved in the financial services industry and small- and medium-sized businesses have a lot of needs. Whether it’s administration, information technology (IT) and networks, there are a tremendous amount of duties that need to be completed.

Since the financial downturn in 2007 and 2008, medical firms, finance companies and other small businesses have experienced the brunt of it all. At the moment, a lot of companies face a shortage of cash, a paucity of investment and burdensome and excessive regulations.

According to Dell founder Michael Dell, spending by the private sector on IT is quite “robust” as more and more enterprises invest in infrastructure devices to get a significant footing in the wireless market – the public sector spending on IT is sluggish because of budget cuts. The company’s full-year revenue was projected to hit $60 billion, up from $53 billion in 2011.

Indeed, businesses around the world are adapting to the market, but IT is considered rather expensive, even with the extensive competition out there. One company that is mixing cost-effective practices with “Fortune-500” capabilities is ITelagen, an IT support firm located in Jersey City, New Jersey.

ITelagen uses enterprise-grade IT management tools to manage and support a company’s IT infrastructure. By offering flat-rate services, companies can maintain their systems without the exorbitant costs. It allows businesses to utilize IT as a competitive business tool instead of an expensive function and time-waster.

Founded in 2006, ITelagen provides an array of services geared for the industries listed above.

Its services for the healthcare can reinvigorate medical clinics through the uses of NextGen Electronic Health Records (EHR) Support and Hosting, implementation and support, template development, systems administration and ambulatory EHR Licensing. These features can combine billing, IT and hosting, while leading to enhanced revenues, speeds collection and an efficient IT system.

Last month, it was confirmed that ITelagen would become a Value Added Reseller (VAR) for NextGen Healthcare Information Systems. This means, the company will become the third largest reseller of NextGen and allow it to expand its medical practice clients that need EHR solutions.

“We folded clients into the ITelagen operation promising service and support that’s more secure, HIPAA compliant and offers a data center with multiple redundant power and data streams,” said David Ulrich, COO of ITelagen, in a press release. “With little disruption to the clients and a high level of customer service, ITelagen successfully retained all clients during the transition.”

Companies involved in the finance sector have the options of desktop, server and network plans, while also having the choice of BlackBerry hosting and online backup. These selections are also offered for small- and medium-sized businesses.

The company has a slate of certifications and partnerships with some of the world’s leading technology innovators and application providers. Some of them include Apple Certified Support Professionals, Cisco Certifications, Microsoft Certified Partner, NextGen Certified Professional and World Wide Web Consortium.

ITelagen has proven to be a leader in its field. Therefore, it was recently landed at No. 80 on Nine Lives Media’s sixth-annual MSPmentor 501 Global Edition, a list and report that identifies the globe’s top managed service providers.

“We are proud to have been named #80 to the MSPmentor Top 100 Global List,” said John O’Keefe, CEO of ITelagen, in a press release. “Our expertise is in supporting physicians as they begin to adopt a new electronic health record (EHR) system. We look forward to continued growth in 2013, through new partnerships and expanded services, as the healthcare IT market continues to transform and enrich the healthcare industry.”