Partnership Extends End-to-End IT Management for Small Organizations in the San Francisco Bay Area
San Francisco, CA, August 16, 2007 — ITelagen, the innovative provider of flat-rate virtual IT services, today announced the addition of PortableCIO to its Strategic Partner Network. The partnership will allow PortableCIO to deploy end-to-end management systems and solutions to organizations across the greater San Francisco Bay area. ITelagen will provide PortableCIO customers with back-end IT services, including remote management, monitoring and help desk support, through its operations center in Jersey City, New Jersey, while PortableCIO will handle on-site services.
“With ITelagen providing its ITAgent™ and ITVision™ desktop management platform, remote IT support services, and PortableCIO managing support on the ground, this partnership is a sure bet for smaller organizations that lack the capability to manage today’s complicated networks,” said Evan Corstorphine, CEO of PortableCIO. “Our combined expertise positions us to better serve our customers and deliver the complex solutions they need to run their businesses successfully.”
Recently, PortableCIO, and ITelagen supported an electronic health records (EMR) deployment at Muir Medical Group’s Contra Costa County-based physician office network. PortableCIO rolled out Cisco equipment, including Aironet wireless equipment, routers and pix firewalls. After the deployment, ITelagen took over the back-office IT support, providing each location on-demand IT service and support. In the future, Muir Medical Group IPA will be rolling out EMR solutions to more than 700 practices of varying sizes. PortableCIO will install the equipment and systems locally, while back-office support is provided by ITelagen.
“We intend to seek out partners like PortableCIO across the country,” said ITelagen Managing Director John O’ Keefe. “As systems become more complex, companies need local support for some issues and back-office IT support for others. By partnering with companies like PortableCIO, we can focus solely on back-end support while our partners address critical support issues at the local level,” said O’ Keefe.
ITelagen plans to add additional partners in late 2007 in the greater Los Angeles, Philadelphia and Washington, D.C. areas.
Portable CIO was founded in 2001 to meet the rising needs of the SMB market place. Portable CIO provides businesses with experienced project management and state of the art IT support services. The firm provides premium technology and risk avoidance solutions for large and small systems, networks and project implementations.
About ITelagen, LLC
ITelagen (www.itelagen.com) provides IT support services to the growing number of small and medium-sized businesses that have no alternative for IT support other than expensive consultants that bill hourly for their service. Through its proprietary ITAgent™ and ITVision™ software technologies, ITelagen offers its customers an all-inclusive, guaranteed, one-price service that covers an array of essential IT facets including desktop, server and network infrastructure support and management, all on a flat-rate monthly subscription.