Recent Press Releases & Media

Muir Medical Group IPA, Inc. and ITelagen Achieve Landmark of Delivering electronic health records (EMR) to 70,000 Patients in Bay Area


Successful Partnership has Delivered Countless Benefits for Independent Physician Offices and Their Patients

Walnut Creek, Calif. – October 16, 2008 – Muir Medical Group Independent Practice Association, Inc. (MMG IPA) and ITelagen, the innovative provider of healthcare information technology, today announced that in the 18 months since MMG IPA began its electronic health records (EMR) implementation it has helped provide healthcare automation to more than 19 physicians’ offices, including more than 200 medical staff and 70,000 patients. This initiative provides advanced care to patients and helps meet their needs by transmitting prescriptions, test results and doctor referrals online.

Michael Schierman, M.D., of Danville, Calif., recently benefitted from this initiative when he was provided with a patient’s x-ray results within two hours of the test. Because Dr. Schierman had this information at his fingertips, he could quickly give his patient the personal care instructions that prevented an unnecessary trip to the emergency room.

“The EMR system implemented by the Muir Medical Group IPA made this fast delivery of patient test results possible,” said Dr. Schierman. “The system alerted me to the results that had been sent to my in-box and I was able to contact my patient with the next steps for his care,” Dr. Schierman said.

MMG IPA originally recognized the importance of independent physicians working together in a clinically integrated environment; on the same and yet separate systems.
As such, MMG IPA offers advanced program, implementation and support at subsidized costs.  EMR systems implementation, which is proven to improve efficiency, save money and reduce errors, can be costly to implement, particularly with respect to post-implementation service and support. ITelagen, and its efficient support model, was selected by MMG IPA to provide IT and EMR support to more than 200physicians’ practices of varying sizes. The two organizations will continue their successful technical partnership as MMG IPA continues to equip its independent physicians’ offices with EMR systems.

“ITelagen’s support and services allow us to focus on physicians, patients and the clinical integration of our community – not solely on IT,” said Tina Buop, Vice President, Muir Medical Group IPA. “With ITelagen, we have a dedicated IT department including a help desk, EMR experts and remote desktop and server support – all without having to hire, train, re-certify and manage internal resources. In addition, ITelagen’s customer service adapts to the growing business needs of our organization and industry,” Buop said.

ITelagen provides a fully staffed IT department with the expertise to keep MMG IPA independent physicians’ networks, hardware, software and people running smoothly. The company’s services are powered by its industry-leading ITAgent™ and ITVision™ desktop management platform and its client-based agent architecture, delivering service to customers at a fraction of the time and cost it takes traditional IT services. The company’s desktop management platform operates in a fully HIPAA compliant SAS-70 Type II compliant data center, maintaining system and network security at all times.

About ITelagen, LLC
ITelagen (www.itelagen.com) brings electronic health records, practice management and claims management solutions to small- and medium-sized medical practices. ITelagen’s subscription-based service includes hosting and management of EMR applications and proactive onsite and remote IT support for all aspects of a practice’s computers, network and staff. ITelagen offers solutions for practices of any size and specialty, and tailors every implementation to the unique needs and budget of the client. For more information, please visit ITelagen on the web at www.itelagen.com.