ITelagen was founded on the belief that healthcare technology – especially the EHR – is essential for success. Since 2005, our mission has been to help medical practices achieve this success with their EHR through healthcare technology. But practices are experts in patient care, not technology. They need a reliable partner for insights, services and support beyond what a giant software vendor or local IT support shop can deliver.
With the ITelagen Healthcare MSO Services, we improve your practice’s financial outcomes by speeding collections and increasing revenue. Simultaneously, we become your IT & EHR help desk, providing support to ALL of your staff members for their desktop, hardware, network and NextGen or Athena related issues and questions. 100% of our Support Engineers are Certified on these two platforms, so we can support both the application and IT infrastructure as well. We provide support directly to ALL staff members, not just the super users. We also provide a medical billing service where we focus on maximizing collections for your practice, leveraging automation of the billing and collections and achieve 98% first-pass success rate in getting claims PAID, not just submitted.
ITelagen has deep healthcare and technology expertise to address every practice need. Our approach actively and securely integrates the EHR with people, data and workflows to increase productivity, reduce risk and enhance patient care. We assess each customer’s unique situation and deliver a customized solution to boost day-to-day efficiency and enable long-term success.
ITelagen®, pronounced (ī-te-lə-jən with a hard “i” like eye-te-lə-jən), is spelled with a capital “IT” and has a unique origin. Often mispronounced as Intelagen, Intelegen, Inteligen, the name “ITelagen” does not contain the letter “n”. When 1st named, the name of “Intelagen” was selected to convey a connotation with “Inteligent”, “IT” and “Internet Generation”, but the letter “n” was dropped.
Other mispronunciations and misspellings often come in the form of either ITalegen, ITeligen or ITelegan.
We’re extremely proud of our people. Great people make great companies. That truism applies to any industry, but it’s especially meaningful for a support and service organization such as ITelagen, where creativity, ideas, and the energy behind those ideas are the driving forces behind great service.