Information that will help you to continue seeing patients while keeping revenue at the highest possible level.

We are constantly monitoring solutions and information that will help you to continue seeing patients while keeping revenue at the highest possible level. The following is a summary from the Centers for Medicare & Medicaid Services (CMS) press release dated March 28, 2020.

The Coronavirus Aid, Relief, and Economic Security (CARES) Act enacted on March 27, 2020 has some provisions for the Accelerated and Advance Payment Program for Medicare payments to healthcare providers.

Accelerated and advance Medicare payments provide emergency funding and addresses cash flow issues based on historical payments when there is disruption in claims submission and/or claims processing. These expedited payments are typically offered in natural disasters to accelerate cash flow to the impacted health care providers and suppliers.

An executive summary of the press release is below, highlighting the most important aspects for our clients.

  • The payments can be requested by hospitals, doctors, and other Medicare Part A and Part B providers and suppliers.
  • To qualify for accelerated or advance payments, the provider or supplier must:
    • Have billed Medicare for claims within 180 days immediately prior to the date of signature on the provider’s/ supplier’s request form,
    • Not be in bankruptcy,
    • Not be under active medical review or program integrity investigation, and
    • Not have any outstanding delinquent Medicare overpayments.
  • Medicare will start accepting and processing the Accelerated/Advance Payment Requests immediately. CMS anticipates that the payments will be issued within seven days of the provider’s request.
  • An informational fact sheet on the accelerated/advance payment process and how to submit a request can be found here:
  • To keep up with the important work the Task Force is doing in response to COVID-19, visit
  • For a complete and updated list of CMS actions, and other information specific to CMS, please visit the Current Emergencies Website.


If you are facing challenges staying on top of your billing and collections processes (claims processing and denials management), as a reminder, ITelagen® provides complete medical billing and collections services for medical practices that utilize NextGen®. Our team is standing by to assist practices such as yours, quickly and painlessly during this COVID-19 crisis. If you would like assistance with your medical billing and collections or have questions, please contact us today!

Client Experiences

“It’s difficult to unexpectedly shut down any company for a few days. But when you’re in a relationship-based industry taking care of clients’ live animals, the business always needs to be up and running, no matter what the circumstances are. A lot of other animal service providers shut down after the storm and we ended up taking on many of their clients because of it.”

Scott Smith

Owner, Biscuits & Bath

“We have eight sites and no full-time IT staff. I can’t be in every location when an issue comes up,” says Pat Cunnane. “I can always call ITelagen and know that they will quickly help wherever we need it.”

Pat Cunnane

Executive Director, Allergy and Asthma Associates of Northern California



IT Support

Healthcare IT

Cloud Hosting

Medical Billing