ITelagen® Security Awareness Training Program

Your staff is frequently exposed daily to sophisticated social engineering attacks via email and the web. Both the HIPAA Privacy Rule and the HIPAA Security Rule have security awareness training requirements. The HIPAA Privacy Rule training requirement is at 45 CFR § 164.530(b)(1). The HIPAA Security Rule training requirement is an administrative safeguard at 45 CFR § 164.308(a)(5). HIPAA requires a covered entity to train all workforce members on its policies and procedures with respect to PHI. Each new workforce member must be trained within a reasonable period of time after hiring. Thereafter, training must be given whenever there is a material change in policies or procedures. Covered entities and business associates must provide a security awareness training program for all workforce members. It is time for a comprehensive approach to effectively manage this problem, managed by people with a security background.

While the ITelagen® IT Support Service secures your computers, network, and data, the ITelagen® Security Awareness & Training Service provides security awareness training for your staff. Ensuring that they are trained and stays on their toes, keeping security top of mind.

The ITelagen® Security Awareness Training Program leverages the world’s largest integrated Security Awareness Training and Simulated Phishing platform that serves over 20,000+ customers that empowers our clients to better manage the urgent IT security problems of social engineering, spear phishing and ransomware attacks. Our fully managed Security Awareness Training program delivers the confidence to know your staff is no longer the weakest link when it comes to cybersecurity.

With world-class, user-friendly new-school Security Awareness Training, our Security Awareness Training Program gives your staff self-service enrollment, and both pre-and post-training phishing security tests that show you the percentage of end-users that are Phish-prone. KnowBe4’s highly effective, frequent, random Phishing Security Tests provide several remedial options in case an employee falls for a simulated phishing attack. Our advanced reporting quickly identifies risk at the user, group, and organizational level that helps drive data-driven decisions when it comes to your security awareness plan. ITelagen® has taken all the guesswork and hassle out of creating a cybersecurity awareness program for your staff.

How do we accomplish this:

Baseline Testing
Our Security Awareness Training Program provides baseline testing to assess the cyber-prone percentage of your employees through simulated phishing, vishing or smishing attacks.

Train Your Users
In case an employee falls for one of these simulated phishing attacks, you have several options for correction, including instant remedial online training. Our Security Awareness Training Program provides the world’s largest library of security awareness training content; including interactive training videos. Automated training campaigns with scheduled reminder emails. We offer three Training Access Levels: I, II, and III, giving you access to our “always-fresh” content library. You will get web-based, on-demand, engaging training that addresses the needs of any organization whether you have 50, 500 or 5,000 users. Additionally, our 5,- 15-, 25- and 45-minute basic training modules, available in 26 languages. specialize in making sure employees understand the mechanisms of spam, phishing, spear phishing, malware, ransomware and social engineering, and are able to apply this knowledge in their day-to-day job.

Phish Your Users
Best-in-class, fully automated simulated phishing, vishing and smishing attacks, thousands of templates with unlimited usage, and community phishing templates. We perform a combination of one-shot and monthly simulated phishing attacks and immediately see which employees fall for these social engineering attacks. Our Phishing Reply Tracking tracks if a user replies to a simulated phishing email and captures the information sent in the reply. We also track links clicked by users as well as test and track if users are opening attachments and then enabling macros.

See & Measure The Results
Our innovative service helps you monitor where you stand over time showing you the Risk Score by employee, group, and your whole organization. With our Industry Benchmarking you compare your organization’s Phish-prone percentage™ with other companies in your industry and see where you stack up. Monitor your employee phish-prone percentages over time and watch how performance from your initial baseline phishing test, after 90 days, and 1 year compares. With regular phishing security tests and training campaigns, you’ll see how your Human Firewall improves over time helping to reduce risk and improve your IT security defense. With regular phishing security tests and training campaigns, you’ll see how your Human Firewall improves over time helping to reduce risk and improve your IT security defense. You’ll have machine-learning based Advanced Reporting that helps you keep a pulse on how your security awareness program and employees stack up against other companies in your industry. Great intel to share with your management team!