CRN®, a brand of The Channel Company, has named ITelagen to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category.

Sarasota, Florida – April 19, 2017 – ITelagen, LLC is a leading provider of healthcare IT support, system administration and support services, including professional services, training, and hosting for various industries. CRN®, a brand of The Channel Company, has named ITelagen to its 2017 Managed Service Provider (MSP) 500 list in the Pioneer 250 category. This annual list recognizes North American solution providers with cutting-edge approaches to delivering managed services. Their offerings help companies navigate the complex and ever-changing landscape of IT, improve operational efficiencies, and maximize their return on IT investments.

In today’s fast-paced business environments, MSPs, like ITelagen, play an important role in helping medical practices leverage new technologies without straining their budgets or losing focus on their core business. CRN’s MSP 500 list shines a light on the most forward-thinking and innovative of these key organizations.

The list is divided into three categories: the MSP Pioneer 250, recognizing companies with business models weighted toward managed services and largely focused on the SMB market; the MSP Elite 150, recognizing large, data center-focused MSPs with a strong mix of on-premise and off-premise services; and the Managed Security 100, recognizing MSPs focused primarily on off-premise, cloud-based security services.

ITelagen is a leading provider of IT services, EHR support and EHR cloud-based hosting for healthcare. ITelagen provides unlimited onsite and remote technical support for businesses, and monitors the activity of servers 24/7, to ensure the security of client applications. Its cloud-based system supports and manages patients’ EHRs, assists with coding and billing records, medical and insurance claims, and categorizing insurance collections. ITelagen also provides disaster recovery and related services to update and back-up data.
“Managed service providers play an increasingly important role in the day-to-day operations of businesses across North America,” said Robert Faletra, CEO of The Channel Company. “MSPs help organizations streamline their spending, effectively allocate limited resources, and benefit from advanced expertise in the latest technologies. We congratulate the service providers on CRN’s 2017 MSP500 list, who have continually succeeded in meeting their customers’ changing needs and help them get the most out of their IT investments.”

“ITelagen has and will continue to maintain focus, both for the success of our organization and the ongoing support and success of our clients. We have remained true to our philosophy of being a “One-Stop Shop” and will continue to be everything a business or practice needs for IT, EHR and Hosting support services,” commented ITelagen CEO, John O’Keefe, on this accomplishment. “We are thrilled to have been named to this prestigious list and consider this an enormous compliment to the hard work of the entire team here at ITelagen.”

The MSP500 list can be found online at

About ITelagen:

ITelagen® redefines Healthcare IT for medical practices by providing electronic health records (EHR) as part of an entire back-office solution that includes unlimited onsite & remote technical support for all of your staff and secure hosting of your patient data. We are more than just desktop technicians, but a complete healthcare technology team made up of CIO’s, engineers, and healthcare EHR experts. With ITelagen, you can have all the benefits of your very own fully-staffed IT Department, without the expense of an in-house staff. By combining certified EHR experts with IT and hosting, ITelagen becomes the single point of contact and “One-Stop Shop for EHR®”, all for a flat monthly subscription fee. For more information, visit ITelagen on the Web at Follow ITelagen on Twitter at, Facebook at, or LinkedIn at