Sean Kessler to Manage the ITelagen® Hosting Solutions
Integrating solutions into the client environments that are cost-effective, delivering industry-leading up-time, and manageable.
October 31, 2018 – Sarasota, FL: ITelagen® LLC, a leading, innovative provider of IT support and cloud-based hosting for healthcare, finance and small business, hires Sean Kessler as the new VP – Hosting. Kessler is taking over the helm of our Hosting Department and with that looks to integrate solutions into the client environments that are cost-effective, delivering industry-leading up-time, and manageable for both ITelagen and the client.
Kessler arrives at ITelagen with eighteen (18) years of experience in healthcare IT, including hosting electronic health record applications, such as NextGen. He served as the Director of Engineering for ten (10) years at Tellurian Networks where he helped grow the business to over $14 million. Additionally, Kessler is well known in the NextGen community for developing the first hosted NextGen ASP solution available in the market. He, most recently, designed and deployed all of the server infrastructure for the new Stanford Children’s Hospital which consolidated their data centers.
With the arrival of Kessler, ITelagen forges a path for MSPs in the healthcare technology space; changing the way support organizations actually “support” clients. ITelagen looks toward a future where supporting the status quo is not the standard, but rather “support” means proactive monitoring, consistent technological advancements, mentoring the clients and simply saying “how can I help”?
Kesslers reputation in the NextGen Community speaks volumes and existing ITelagen clients have voiced much excitement about his arrival and the future of a partnership with ITelagen. “We are overjoyed at the arrival of Sean Kessler. He is extremely customer oriented and we have immediately felt an increased satisfaction in the service from ITelagen. We are very enthusiastic about the future technical and customer service advancements he will bring to ITelagen,” says Laura Martinez from Presbyterian Medical Services in Santa Fe, New Mexico.
Kessler will be responsible for continuing the pattern of growth and moving the service level side of our hosted solutions from great to excellent. His team will be responsible for understanding the client needs and building solutions for those needs, keeping the solutions advanced and up to speed with technology trends. Kessler will manage the client expectations, most of all, delivering on 99.999% uptime for the ITelagen hosted clients and ensuring protection of all patient data in the practices we support.
“We look forward to Sean being an integral part of our growth at ITelagen. His ability to build, grow and maintain, not only hosting infrastructures, but a team of technical specialists to manage and monitor those infrastructures is invaluable. He has a skill for balancing the back-end and the customer facing side of managing a hosting service.”, says John O’Keefe, CEO for ITelagen.
ITelagen is the EHR success company. We deliver integrated services and comprehensive expertise that help providers improve clinical, financial and operational outcomes through EHR and healthcare technology. Our proven approach, based upon over 15 years of experience, actively and securely integrates the EHR with people, data and workflows to increase productivity, reduce risk and enhance patient care. Learn more at www.itelagen.com.