The Challenge…

We recognize that practices face many challenges when complex technology issues arise.  Seeking guidance on how to better utilize this technology, finding a reliable partner, quickly resolving issues and relieving staff of time-consuming tasks are just a few.  Practices struggle with a lack of internal resources to host and manage this technology and EHR performance issues impact clinical workflows and patient care. While you use your expertise to take care of patients, use our expertise to take care of your technology.

Our Approach…

ITelagen has deep healthcare and technology expertise to address the entire range of complex technology issues that your practice may face. We assess each practice’s unique needs and help you achieve success in the clinical, financial and operational outcomes through the use of EHR and technology.

Infrastructure Management

An enterprise grade service to proactively support, secure, and manage your practice’s entire technology infrastructure. read more…

Secure EHR Cloud

Protect patient data in our fully HIPAA compliant, secure EHR cloud with 99.999% (“five nines”) uptime and 35% better EHR performance than standalone hosting. read more…

EHR Optimization

The ongoing optimization of your EHR to ensure efficiency, success and usability, increases patient volume up to 20% and reduces physician charting time up to 40%. read more…

Revenue Cycle Management

A proactive approach that automates your billing cycle to ensure timely, clean claims that achieve 98.7% first pass success rate and up to 25% faster reimbursements. read more…

Security + HIPAA

All-inclusive compliance service that delivers the essentials needed for cybersecurity threat detection and HIPAA compliance, so you can spend less time worrying about threats and more time with your patients. read more…

White Glove Support

Attentive, hands-on support for all of your staff and physicians – keeping them productive and spending more time with your patients. read more…